Accessibility declaration

The Office of the commissioner general for refugees and stateless persons (CGRS), is committed to making this website accessible, in accordance with the following legislation: the Law of 19 July 2018 on the accessibility of the websites and mobile applications of public sector bodies.

This accessibility statement applies to : https://www.asyluminbelgium.be/

 

Compliance status

This website is partially compliant, due to the non-conformities and exemptions below.

 

Preparation of the accessibility statement

An external accessibility audit has been carried out. This audit was a simplified analysis. You can consult the report here: https://scan.accessibility.belgium.be/nl/report/2024/asyluminbelgium.be

 

Non-accessible content

  • Insufficient contrast problems on several pages
  • Problems when skipping blocks at the beginning of each page to go to the main content
  • Some pages have no title (title tag)
  • The language attribute is not defined on all pages
  • The names and roles of certain HTML elements (forms) are not defined

 

Proposed alternatives

We do everything we can to make our websites and the documents we publish fully accessible to everyone. Some information is also available on the other website of the CGRS (www.cgrs.be). The CGRS can also be reached through other channels (e-mail: cgra-cgvs.information@ibz.be).

 

Contact information

If you have any questions or comments about the accessibility of our website, please contact us at: cgra-cgvs.information@ibz.be (please address your message to the attention of the Communications Department).

If you are not satisfied with the answer, you can contact the central complaints department of the Federal Public Service Home Affairs through this link.

Are you still not satisfied with the answer you received? Then contact the following supervisory body:

The federal Ombudsman

Address: Leuvenseweg 48, bus 6, 1000 Brussel
E-mail: contact@federaalombudsman.be
Website: www.federaalombudsman.be/en

 

Improvement plan

A number of problems are related to the content of the website, and these will be corrected by our staff as quickly as possible.

More complex accessibility problems require the technical expertise of an external partner or partners. The CGRS will examine the budgetary and practical possibilities in this area. To the extent possible, the detected technical accessibility problems will be reported to the website supplier and solutions will be developed for the next update of the website. This accessibility statement will be updated after this update.

This statement was prepared on 12/03/2024.

The statement was last revised on 03/03/2025.